Frequently Asked Questions
Everything you need to know about your Tuckernuck experience.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with tags attached within 30 days of purchase for a full refund. Items marked as Final Sale are not eligible for return or exchange.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days. We also offer expedited shipping options at checkout if you need your items sooner. You will receive a tracking number via email as soon as your order ships.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery timelines vary by location and will be calculated at checkout based on your shipping address.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You may cancel or modify your order within 30 minutes of placement. After that timeframe, we are unable to make changes, but you can initiate a return once the package arrives.
How do I determine my size?
Each product page features a detailed size guide and fit notes. Since we carry various brands, we recommend checking the specific measurements provided for each item to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.